Terms and conditions

Company Policy

We, Codementor Hub Education Pvt. Ltd.
A Private Limited Company, registered under the Companies Act, 2013, CIN: U85500WB2024PTC268467, having Registered Office and place of business at 3rd Floor, Dipta Apartment, Basunagar, Madhyamgram, Barasat − II, North 24 Parganas − 700129, under the brand name “TECHSCHOLARS”, honour your trust and adhere to the ethical standards in gathering, using, and safeguarding any information you provide. Please read this privacy policy ("Policy") carefully before using the Website, our services and products, along with the Terms of Use provided on the Website. Your use of the Website, or services in connection with the Website or products ("Services"), or registrations with us through any modes or usage of any products including through SD cards, tablets or other storage / transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, our products or avail any of our Services.

Disclosure of Personal Information

The Website/Services/products obtains the information you provide when you download and register for the Services or products. When you register with us, you generally provide
  • (a) your name, age, email address, location, phone number, password and your ward’s educational interests;
  • (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use our website;
  • (c) information you provide us when you contact us for help;
  • (d) information you enter into our system when using the Services/products, such as while asking doubts, participating in discussions and taking tests.

The said information collected from the users could be categorized as "Personal Information", "Sensitive Personal Information" and "Associated Information", (each as individually defi ned under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules"), shall collectively be referred to as ’Information’ in this Policy.

We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Website/Services/products and enable your Information to be captured accurately on the Website/Services/products, it is essential that you have logged in using your own credentials. All information provided by you shall be deemed to have been provided voluntarily by you after going through, reading and understanding all terms and conditions and privacy clauses appended hereto.

In addition, the said products/Services, we reserve our right to collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Services/products. As is true of most devices, we also collect other relevant information as per the permissions that you provide and shall have absolute right to share the same with outside agencies which are necessary for the purpose of providing the subject services smoothly.

At the time you (on behalf of yourself and/or your ward) register with us for our Services or during the term of Services relating to our products/services/subscriptions, we may require camera and microphone access while you avail such products/services/subscriptions to improve the in-classroom experience. All video, audio and telecalls between you/your ward and our tutors/representatives/agents are recorded for quality and training purposes. These recordings shall not be shared with you/your ward for any reasons whatsoever. By agreeing to this Privacy Policy, you (on behalf of yourself and/or your ward) consent to our collection/ recording and use of your and/or your ward’s audio/video/telecall recordings and personal information for the above-mentioned purposes.

Use of your Personal Information

We use the collected Information to analyse trends, to conduct research, to administer the Services and products, to learn about each user’s learning patterns and movements around the Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the products and our Services. We reserve the right to share your information with third parties only in the ways that are described below in this Policy.

Information Security

We do not sell, transfer, and / or rent and or alienate in any manner, your personal information to third parties for any personal gain and / or profit and / or mesne-profit. We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. We also take reasonable care to protect your privacy, however, we reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.

Cookies

In order to improve our offerings, such as providing more content in areas of greater interest to a majority of users, we send cookies (small fi les containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

Links

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our website.

Alerts

We may alert you by email or phone (through sms/call/whatsapp/email) to inform you about new service offerings of the Company and its subsidiaries/ affiliates or other information which we feel might be useful for you, through the Company or its subsidiaries/affiliates.

Sharing Information in Public Forums

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, fi les, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profi le or when posting on our forums this information may become publicly available.

Retention of User Data

Currently, we plan to retain user data while an account is active and for at least three years afterwards. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may alter the retention period for some types of data if needed.

Automatic access to Information

When you access our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications

When you send an email or other communication to us, we reserve the right to retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Changes to this Statement

As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

We believe that, every user of our Services/products/Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

By having access to our service, you have explicitly given consent to us to capture your images, mic permission, to make video calls and record the same and such recorded video shall be the absolute property of the company.

Grievance Redressal

Upon receipt of your grievance by email, our concerned Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity.

Your Access Constitutes A Binding Contract

These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Intermediaries guidelines) Rules, 2011 thereunder, as amended from time to time.

Please read the Terms and the privacy policy of the Company (“Privacy Policy”) with respect to registration with us, the use of the website, Services and products carefully before using the website, Services or products. In the event of any discrepancy between the Terms and any other policies with respect to the website or Services or products, the provisions of the Terms shall prevail. Your use/access/browsing of the Website or the Services or products or registration (with or without payment/with or without subscription) through any means shall signify Your acceptance of the Terms and Your agreement to be legally bound by the same. If you do not agree with the Terms or the Privacy Policy, please do not use the or Website or avail the Services or products. Any access to our Services/products through registrations/subscription is non-transferable.

Copyright

All information, content, material, trademarks, services marks, trade names, and trade secrets including but not limited to the software, text, images, graphics, video, script and audio, contained in the Website, Services and products are absolute Copyright and property of the Company. No such Proprietary Information may be copied, downloaded, reproduced, modifi ed, republished, uploaded, posted, transmitted or distributed in any way without obtaining prior written permission from the Company and nothing on this Website or Services shall be or products deemed to confer a license of or any other right, interest or title to or in any of the intellectual property rights belonging to the Company, to the User and any violation of the terms herein shall amount to infringement of Copyright, liable for Legal Action and Damages. You may own the medium on which the information, content or materials resides, but the Company shall at all times retain full and complete title to the information, content or materials and all intellectual property rights inserted by the Company on such medium. Certain contents on the Website may belong to third parties. Such contents have been reproduced after taking prior consent from said party and all rights relating to such content will remain with such third party. Further, you recognize and acknowledge that the ownership of all trademarks, copyright, logos, service marks and other intellectual property owned by any third party shall continue to vest with such party and You are not permitted to use the same without the consent of the respective third party. Your use of our products, Website and Services is solely for Your personal and non-commercial use. Any use of the Website, Services or products or their contents other than for personal purposes is prohibited.

Non-disclosure Clause

Throughout the tenure of access to services with our Company and thereafter, you are prohibited from disclosing, divulging, or making public, except under legal obligations, any information concerning the Company’s aff airs, administration, business secret, exclusive rights, research and development projects and / or information and / or any other such information which are necessary to pe kept secret within the periphery of the company. This includes information that is confi dential to you or becomes known to you during the course of your access to services of our company or otherwise. Any such act on your part shall amount to serious off ence and you shall be held liable for legal action and damages.

General Terms

Notice: All notices served by the Company shall be provided via email to Your account or by email.

Assignment: You cannot assign or otherwise transfer Your obligations under the Terms, or any right granted here under to any third party. The Company’ s rights under the Terms are freely transferable by the Company to any third parties without the requirement of seeking your consent.

Sever-ability: If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.

Waiver: Any failure by the Company to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by the Company of that provision or right.

Relationship: Relationship: You acknowledge that Your participation does not make you an employee or agency or partnership or joint venture or franchise of the Company.

The Company provides these Terms so that You are aware of the terms that apply to your use of the Website and/or Services. You acknowledge that, the Company has given you a reasonable opportunity to review these Terms and that You have agreed to them.

Feedback: Any feedback You provide with respect to our services to you shall be deemed to be non-confidential. The company reserves the right to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) the Company is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) the may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from the Company for the feedback under any circumstances, unless specified.

Under no circumstances shall the Company be held responsible in any manner for any content provided by other users even such content is offensive, hurtful or offensive. Please exercise caution while accessing the website.

DISCLAIMER CLAUSE

This website and the services are provided on an “as is” basis with all faults and without any warranty of any kind. the company hereby disclaims all warranties and conditions with regard to the website /products and the services, including without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, accuracy, timeliness, performance, completeness, suitability and non-infringement. Additionally, the company shall not be liable for any damages arising out of or in connection with the use or performance of this site, or the or the services. Your use of any information or materials on this website/services/product is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that services provided by us meet your specific requirements.

© Codementor Hub Education Pvt. Ltd. All rights reserved.